Talk to Andy
The name on the truck is a real person, and for the conversations that matter, you can reach me directly.
Your Personal Plumber.
When to Use This
- You're planning a bigger project — a whole-home repipe, a tankless conversion, a sewer line replacement — and you want to talk it through with the owner before committing that kind of money. Fair. I would too.
- Something didn't get resolved the way it should have. If a job or an interaction with us left you unsatisfied and the normal channel didn't fix it, I want to know directly.
What to Expect
Because I read this inbox myself — usually after the day's jobs are done — replies can take a couple of business days. If your question is about scheduling, an estimate, or day-to-day service, the main line is genuinely faster: (253) 386-5365, call or text.
This isn't a complaint box or a formality — it exists because when someone's trusting us with a five-figure project or telling us we got something wrong, that conversation belongs with the owner. Everything else, my team and I handle together through the main line, and you'll get the same honest treatment either way.
Day-to-Day Stuff? The Main Line Is Faster.
Scheduling, estimates, and service questions get the quickest response here.