A Plumbing Vendor Your Tenants Won't Complain About
Same-day capable, flat-rate, photo-documented, and one point of contact who actually answers. If you manage rentals in Pierce County or South King County, here's how to get us on your vendor list — and what we need from you to dispatch same-day instead of playing phone tag.
How We Work With Property Managers
- Same-day capable once you're onboarded — the whole point of setting up in advance is that "go do this job today" actually works.
- Flat-rate pricing, quoted before work — and we respect NTE (not-to-exceed) limits. Over the limit, we stop and call your office before proceeding. Every time.
- Photo documentation on every job — before/after photos and a straight description of what we found and did, so you have a record without visiting the property.
- Tenant-friendly scheduling — we coordinate directly with the tenant when you want us to, and keep you in the loop either way.
- Your portal, no problem — if your company uses a vendor portal (AppFolio, Buildium, or your own packet), we'll complete your onboarding requirements. We do it all the time.
New Property Management Company? Start Here.
The number one thing that slows down a same-day dispatch is us not knowing who you are — who authorizes work, who pays the invoice, and what your rules are. One-time setup fixes that permanently:
Vendor Setup — What We Need From You (One Time)
- Company name, office phone, and billing address
- Point of contact for work authorization (name, direct phone, email)
- Point of contact for billing / accounts payable (if different)
- Your NTE limit (the amount we can proceed to without a call)
- Payment terms you work on (due on receipt, net 15, net 30)
- How you want tenant scheduling handled (we contact tenant directly / through your office)
- Your vendor packet or portal invite, if you use one — we'll complete it
To get set up: call or text (253) 386-5365 with the info above, or email it once you have our onboarding contact. An online setup form is coming — for now, a five-minute phone call gets you vendor-listed.
What We Provide at Onboarding
- W-9 — provided directly to your office during setup. We don't post tax documents publicly, and neither should any vendor you work with.
- Certificate of insurance (COI) — issued to your company on request, including additional-insured where your agreement requires it.
- License and bond info — current Washington credentials, verifiable at L&I.
- Completed versions of your vendor forms, portal profiles, and compliance packets.
What We Handle for Rentals
Everything on our services list — the high-frequency rental calls are water heaters, drain clearing ($83 at an accessible clean-out), toilet repairs, disposals, leaks, and hose bibs. Multi-unit residential buildings up to three stories are within our licensed scope.
Add Us to Your Vendor List.
Five-minute setup call now, same-day dispatches after.